Refund and Returns Policy

Last Updated: June 2026

Introduction

At BAMNIYA BUSINESS SERVICES PRIVATE LIMITED, we are committed to providing quality products and professional services to our customers. This Refund and Returns Policy outlines the terms and conditions regarding returns, refunds, cancellations, and replacements.

By purchasing products or services from our company, you agree to the terms outlined in this policy.

Product Returns Policy

Eligibility for Returns

Customers may request a return if:

The product received is damaged during transit.
The product received is defective.
The wrong product was delivered.
The product received is significantly different from the product ordered.

Return requests must be submitted within 7 days of receiving the product.

Non-Returnable Items

Returns will not be accepted for:

Products damaged after delivery due to misuse or improper handling.
Customized or personalized products.
Products purchased during clearance or special sale events (unless damaged or defective).
Products without original packaging or proof of purchase.

Return Process

To initiate a return:

Contact our customer support team.
Provide your order details.
Share photographs of the product if damaged or defective.
Our team will review the request and provide further instructions.

Approved returns must be shipped back in their original packaging and condition.

Refund Policy

Refund Eligibility

Refunds may be approved in the following situations:

Returned product successfully received and inspected.
Product found to be damaged or defective.
Order cancelled before shipment.
Product unavailable after payment confirmation.

Refund Processing

Once a refund is approved:

Refunds will be processed through the original payment method whenever possible.
Processing time may vary depending on payment providers and banking institutions.
Refunds are generally completed within 7–14 business days after approval.

Replacement Policy

Customers may request a replacement instead of a refund when:

A damaged product is received.
A defective product is delivered.
An incorrect product is shipped.

Replacement requests are subject to stock availability.

Service Refund Policy

For professional services including:

Government Tender Consultancy
Import Export Consultancy
E-commerce Consultancy
Business Support Services

Refunds are generally not available once:

Work has commenced.
Consultation has been provided.
Documentation has been prepared or submitted.
Service deliverables have been initiated.

Any exception shall be considered solely at the discretion of BAMNIYA BUSINESS SERVICES PRIVATE LIMITED.

Order Cancellation Policy

Product Orders

Orders may be cancelled before shipment confirmation.
Once an order has been dispatched, cancellation requests may not be accepted.

Service Orders

Service requests may be cancelled before work begins.
After commencement of services, cancellation charges or partial deductions may apply based on the work completed.

Shipping Charges

Original shipping charges are generally non-refundable.
Return shipping costs may be borne by the customer unless the return is due to our error or a defective product.

Inspection & Approval

All returned products undergo inspection before refund or replacement approval.
We reserve the right to reject return requests that do not comply with this policy.

Policy Updates

BAMNIYA BUSINESS SERVICES PRIVATE LIMITED reserves the right to modify or update this Refund and Returns Policy at any time without prior notice.
Changes will become effective immediately upon publication on this page.

Contact Us

For return requests, refund inquiries, or order-related support, please contact:
BAMNIYA BUSINESS SERVICES PRIVATE LIMITED
📍 Building No. 1, Maxi Road Over Bridge, Under Flyover, Pawasa, Ujjain, Madhya Pradesh – 456010
📞 +91 96446 74377
📧 contact@bamniya.com
🌐 www.bamniya.com

We are committed to resolving customer concerns fairly, transparently, and promptly.